Careers

Looking for a dynamic role where you can make a splash? Dive into our team as a Lifeguard!

As a Lifeguard, you’ll do more than just keep watch over the pool – you’ll be a vital part of our leisure team, ensuring every guest experience is safe, enjoyable, and memorable. With your excellent communication skills and dedication to top-notch customer service, you’ll not only enforce standard operating procedures but also create an atmosphere of fun and relaxation for all.

Join us in delivering excellence every day, as we innovate, inspire, and ensure the safety and well-being of our guests. Get ready to make a difference and dive into a rewarding career with us!

Rate of Pay: £11.60 per hour

Contract & Hours of Work

Permanent contract, Part -time, 25 hrs per week (yearly average) over 4 days, including weekends and bank holiday working.

Please note, we are a 7-day a week operation in the peak periods. Some shifts will include, split shifts, weekends, and some public / bank holidays on a rota basis.

Job responsibilities

• Open and close the pool and leisure areas each day, depending on schedule and hours.
• Carry out chemical pool tests as per schedule, record, and report results to a manager.
• Carrying out lifeguard duties in line with NPLQ.
• To book, assist and oversee pool parties.
• Ensure that all areas of responsibility are cleaned and meet the required standards of cleanliness as per procedure.
• Ensure that any equipment used is well maintained and is returned to the correct storage place when finished with. Report damaged/ faulty equipment to management.
• Adhere to the company and department policies and procedures.
• Ability to assess areas of responsibility for any hazards and/or dangers for customers and colleagues and ensure that these hazards are reported to management immediately.
• Provide First Aid in the event of an injury and/ or rescuing a swimmer in distress and to ensure an accident form is filled in fully and correctly with the customer and that first aid stocks are taken, and first aid bags are fully stocked at all times.
• To carry out chemical pool tests on the hot tubs, treat the hot tubs as per stated schedule and procedure and ensure hot tubs are changed over in line with procedure, following training provided.
• Use the company booking system in line with department procedure.
• Complete administration tasks as required, such as filing reports, recording actions and tasks information in diaries records.
• Work alongside the Leisure Management on shift, raise issues and assist in managing any customer queries or complaints.

Requirements

 NPLQ Current Qualification.

• First Aid Certificate
• Valid Enhanced DBS Certificate (or willing to have the check completed alongside pre-employment checks)
• Previous Experience (Desirable)
• Experience teaching Swim Lessons or coaching a Swim Team (Desirable)
• Computer literate with proficiency in Microsoft Office.
• Full valid Driving qualification for UK. (Desirable)
• Flexible Schedule, for Working hours.
• Ability to pass pre-employment practical skills and competency test in the water.

Personal attributes and skills

• A passion for delivering Excellent Customer Service
• Enthusiastic and Energetic Team Player
• Strong Work Ethic
• Good Timekeeping Skills
• Fast thinking and works well in a fast-paced environment.
• Polite and well-mannered with good communication skills